Account management

Joining

• How do I sign up to iO Energy?
• My supply address is not as I expect: What should I do?
• What should I do if am moving into a new property?
• Do I need a battery system to be an iO Energy customer?
• How early can I sign up?
• Will transferring electricity retailer interrupt my power supply?

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Moving and Disconnecting

• What should I do when I move out?
• How do I disconnect from the electricity grid?