--- title: How can I know if I already have a smart meter or not? description: Ask us whether you have a smart meter. We can check if you provide us with your NMI or supply address. --- [Skip to content](https://help.ioenergy.com.au/how-can-i-know-if-i-already-have-a-smart-meter-or-not#main-content) English Show submenu for translations ![io-logo-800x800px.png\]](https://help.ioenergy.com.au/hs-fs/hubfs/io-logo-800x800px.png?width=50&height=50&name=io-logo-800x800px.png) - Quick Links Show submenu for Quick Links - Products - Business - Residential - Why Choose iO - Support Show submenu for Support - Hardship - Basic Plan Info Documents - FAQ - Reach Us Show submenu for Reach Us - hello@ioenergy.com.au - Contact Us Open main navigation Close main navigation - Quick Links Show submenu for Quick Links - Products - Business - Residential - Why Choose iO - Support Show submenu for Support - Hardship - Basic Plan Info Documents - FAQ - Reach Us Show submenu for Reach Us - hello@ioenergy.com.au - Contact Us - English Show submenu for translations - Go to ioenergy.com.au Go to ioenergy.com.au Hello! How can we help you? - There are no suggestions because the search field is empty. 1. [iO Energy Knowledge Base](https://help.ioenergy.com.au/?hsLang=en) 2. [Metering](https://help.ioenergy.com.au/metering?hsLang=en) 3. [About](https://help.ioenergy.com.au/metering?hsLang=en#about) # How can I know if I already have a smart meter or not? ## Ask us whether you have a smart meter. We can check if you provide us with your NMI or supply address. Ask us whether you have a smart meter. We can check if you provide us with your NMI or supply address. Other signs of smart meters are - consider when the meter was installed, - being able to transmit and receive data over the internet, - check your bill for time-of-use rates or demand charges, and - look at your meter. ### **Being installed since December 2017** If you have only recently installed your meter it will be a smart meter. Federal law requires all meter installations from December 2017 onwards to be smart meters. ### **Being able to transmit and receive data over the internet** An internet connection is what puts the 'smart' in smart meter. So if you do not require manual meter reads and have access to meter data that updates on a roughly daily basis, you will have a smart meter. ### **Check your bill for time-of-use rates or demand charges** Electricity bills often hint at which type of electrical meter you have. If your electrical bill states that you have a smart meter, then you will have a smart meter! Many companies' bills do not show this information though. If your electrical retailer is charging you three or more electrical prices depending on the time of day, you may have a smart meter. At the very least you have a 'manually-read interval meter.' If your electrical retailer is charging only one or two (i.e. peak and off-peak) rates for energy, you probably do not have a smart meter. This is not always the case though. Some retailers will charge flat rates regardless. ### **Look at your meter** This can be an unreliable method unless you know what to look for. Having a digital display isn't a sign of being a smart meter. There are basic meters with digital displays. Not all smart meters have visible antennae but if your meter has an antennae it will probably be a smart meter. Basic meters are manually read and do not transmit and receive data via the internet. - [Sustainability](https://help.ioenergy.com.au/sustainability?hsLang=en) - [Metering](https://help.ioenergy.com.au/metering?hsLang=en#main-content) - [About](https://help.ioenergy.com.au/metering?hsLang=en#about) - [Installation](https://help.ioenergy.com.au/metering?hsLang=en#installation) - [Data](https://help.ioenergy.com.au/metering?hsLang=en#data) - [Billing, Pricing, and Payments](https://help.ioenergy.com.au/billing-pricing-and-payments?hsLang=en#main-content) - [Payments](https://help.ioenergy.com.au/billing-pricing-and-payments?hsLang=en#payments) - [Pricing](https://help.ioenergy.com.au/billing-pricing-and-payments?hsLang=en#pricing) - [Billing](https://help.ioenergy.com.au/billing-pricing-and-payments?hsLang=en#billing) - [Account management](https://help.ioenergy.com.au/account-management?hsLang=en#main-content) - [Joining](https://help.ioenergy.com.au/account-management?hsLang=en#joining) - [Moving and Disconnecting](https://help.ioenergy.com.au/account-management?hsLang=en#moving-and-disconnecting) - [Energy optimisation](https://help.ioenergy.com.au/energy-optimisation?hsLang=en#main-content) - [Purchasing and Installing Smart Devices](https://help.ioenergy.com.au/energy-optimisation?hsLang=en#purchasing-and-installing-smart-devices) - [Export optimisation](https://help.ioenergy.com.au/energy-optimisation?hsLang=en#export-optimisation) - [Import Optimisation](https://help.ioenergy.com.au/energy-optimisation?hsLang=en#import-optimisation) - [About iO Energy](https://help.ioenergy.com.au/about-io-energy?hsLang=en#main-content) - [General Questions](https://help.ioenergy.com.au/about-io-energy?hsLang=en#general-questions) - [Other](https://help.ioenergy.com.au/other?hsLang=en#main-content) - [General](https://help.ioenergy.com.au/other?hsLang=en#general) - [Emergencies](https://help.ioenergy.com.au/other?hsLang=en#emergencies) - [Transfers](https://help.ioenergy.com.au/transfers?hsLang=en#main-content) - [Transfers](https://help.ioenergy.com.au/transfers?hsLang=en#transfers) - Quick Links - Products - Business - Residential - Why Choose iO - Support - Hardship - Basic Plan Info Documents - FAQ - Reach Us - hello@ioenergy.com.au - Contact Us # iO Energy ioenergy.com.au Help Center Copyright © 2025 iO Energy