--- title: Which payment options do you offer? description: We offer many payment methods and options. Click to see more information. --- [Skip to content](https://help.ioenergy.com.au/which-payment-options-do-you-offer#main-content) English Show submenu for translations ![io-logo-800x800px.png\]](https://help.ioenergy.com.au/hs-fs/hubfs/io-logo-800x800px.png?width=50&height=50&name=io-logo-800x800px.png) - Quick Links Show submenu for Quick Links - Products - Business - Residential - Why Choose iO - Support Show submenu for Support - Hardship - Basic Plan Info Documents - FAQ - Reach Us Show submenu for Reach Us - hello@ioenergy.com.au - Contact Us Open main navigation Close main navigation - Quick Links Show submenu for Quick Links - Products - Business - Residential - Why Choose iO - Support Show submenu for Support - Hardship - Basic Plan Info Documents - FAQ - Reach Us Show submenu for Reach Us - hello@ioenergy.com.au - Contact Us - English Show submenu for translations - Go to ioenergy.com.au Go to ioenergy.com.au Hello! How can we help you? - There are no suggestions because the search field is empty. 1. [iO Energy Knowledge Base](https://help.ioenergy.com.au/?hsLang=en) 2. [Billing, Pricing, and Payments](https://help.ioenergy.com.au/billing-pricing-and-payments?hsLang=en) 3. [Payments](https://help.ioenergy.com.au/billing-pricing-and-payments?hsLang=en#payments) # Which payment options do you offer? ## We accept multiple payment methods, and have both manual and automated payment options. ### Current payment methods We currently accept: - bank transfer (direct debit); - card-based payment, including: - debit cards, - credit cards (e.g. Visa and Mastercard), and - charge cards (i.e. American Express), and - BPAY. ### Current payment options You can use those payment methods in a variety of ways. See the below table for more information. | **Payment types and methods** | Bank Transfer | Cards | BPAY | | --- | --- | --- | --- | | Automated (Regular) | Every first and second month we will debit a regular amount that you nominate to us. In the third and final month of the quarter we will bring your balance to zero by debiting the remainder of what you owe. Nominate a regular amount to us during sign up. | Not available. | | | Automated (Due Date) | Every time you receive an invoice, we will automatically debit the sum owed from your bank account. Setup direct debit on signup or in your customer portal. | Every time you receive an invoice, we will automatically debit the sum owed from your nominated card. Please contact customer service to set this up. | | | Manual | Not available. | Every time you receive an invoice, you will have 7 days to pay the amount owed via your card of choice. There may be a fee for the use of this service. | Every time you receive an invoice, you will have 7 days to pay the amount owed via BPay. Our biller code and your reference number will be on your invoice. | | Payment Plan | Please email us for customer service if you expect to have trouble, paying your invoices. We can automate a payment plan for you. | | | ### Future payment types In future we may also accept: - PayTo (to replace direct debit) - Apple Pay - Google Pay - WeChat Pay - AliPay - [Sustainability](https://help.ioenergy.com.au/sustainability?hsLang=en) - [Metering](https://help.ioenergy.com.au/metering?hsLang=en#main-content) - [About](https://help.ioenergy.com.au/metering?hsLang=en#about) - [Installation](https://help.ioenergy.com.au/metering?hsLang=en#installation) - [Data](https://help.ioenergy.com.au/metering?hsLang=en#data) - [Billing, Pricing, and Payments](https://help.ioenergy.com.au/billing-pricing-and-payments?hsLang=en#main-content) - [Payments](https://help.ioenergy.com.au/billing-pricing-and-payments?hsLang=en#payments) - [Pricing](https://help.ioenergy.com.au/billing-pricing-and-payments?hsLang=en#pricing) - [Billing](https://help.ioenergy.com.au/billing-pricing-and-payments?hsLang=en#billing) - [Account management](https://help.ioenergy.com.au/account-management?hsLang=en#main-content) - [Joining](https://help.ioenergy.com.au/account-management?hsLang=en#joining) - [Moving and Disconnecting](https://help.ioenergy.com.au/account-management?hsLang=en#moving-and-disconnecting) - [Energy optimisation](https://help.ioenergy.com.au/energy-optimisation?hsLang=en#main-content) - [Purchasing and Installing Smart Devices](https://help.ioenergy.com.au/energy-optimisation?hsLang=en#purchasing-and-installing-smart-devices) - [Export optimisation](https://help.ioenergy.com.au/energy-optimisation?hsLang=en#export-optimisation) - [Import Optimisation](https://help.ioenergy.com.au/energy-optimisation?hsLang=en#import-optimisation) - [About iO Energy](https://help.ioenergy.com.au/about-io-energy?hsLang=en#main-content) - [General Questions](https://help.ioenergy.com.au/about-io-energy?hsLang=en#general-questions) - [Other](https://help.ioenergy.com.au/other?hsLang=en#main-content) - [General](https://help.ioenergy.com.au/other?hsLang=en#general) - [Emergencies](https://help.ioenergy.com.au/other?hsLang=en#emergencies) - [Transfers](https://help.ioenergy.com.au/transfers?hsLang=en#main-content) - [Transfers](https://help.ioenergy.com.au/transfers?hsLang=en#transfers) - Quick Links - Products - Business - Residential - Why Choose iO - Support - Hardship - Basic Plan Info Documents - FAQ - Reach Us - hello@ioenergy.com.au - Contact Us # iO Energy ioenergy.com.au Help Center Copyright © 2025 iO Energy