We offer many payment options (i.e. types and methods) to our customers. See the below table to make sense of your options.
| Payment types and methods | Bank Transfer | Credit or Debit Card | BPay |
| SmoothPay |
Every first and second month we will debit a regular amount that you nominate to us. In the third and final month of the quarter we will bring your balance to zero by debiting the remainder of what you owe. Nominate a regular amount to us during sign up, or here. |
Not available. | |
| Automated Payment |
Every time you receive an invoice, we will automatically debit the sum owed from your bank account. Setup or amend a direct debit arrangement here. |
Every time you receive an invoice, we will automatically debit the sum owed from your nominated card. Please call Energy Locals customer service (1300 693 637) to set this up. |
|
| Manual Payment | Not available. |
Every time you receive an invoice, you will have 14 days to pay the amount owed via your card of choice. Access our secure Westpac payment portal here. There may be a 1% fee for the use of this service. |
Every time you receive an invoice, you will have 14 days to pay the amount owed via BPay. Energy Locals' biller code is 301879. Your unique BPay reference number will be on your invoice. |
| Payment Plan | Please call Energy Locals customer service (1300 693 637) if you are having trouble, or expect to have trouble, paying your invoices. We can then negotiate and automate a payment plan with you. | ||