---
title: What is the cost of installing a smart meter?
description: A meter exchange may cost money, but your smart meter should save you money. Click here to see costs.
---

[Skip to content](https://help.ioenergy.com.au/what-is-the-cost-of-installing-a-smart-meter#main-content)

English

Show submenu for translations

![io-logo-800x800px.png\]](https://help.ioenergy.com.au/hs-fs/hubfs/io-logo-800x800px.png?width=50&height=50&name=io-logo-800x800px.png)

- Quick Links
  
  Show submenu for Quick Links

    - Products
    - Business
    - Residential
    - Why Choose iO
- Support
  
  Show submenu for Support

    - Hardship
    - Basic Plan Info Documents
    - FAQ
- Reach Us
  
  Show submenu for Reach Us

    - hello@ioenergy.com.au
    - Contact Us

Open main navigation

Close main navigation

- Quick Links
  
  Show submenu for Quick Links

    - Products
    - Business
    - Residential
    - Why Choose iO
- Support
  
  Show submenu for Support

    - Hardship
    - Basic Plan Info Documents
    - FAQ
- Reach Us
  
  Show submenu for Reach Us

    - hello@ioenergy.com.au
    - Contact Us
- English
  
  Show submenu for translations
- Go to ioenergy.com.au

 Go to ioenergy.com.au

 Hello! How can we help you?

- There are no suggestions because the search field is empty.

1. [iO Energy Knowledge Base](https://help.ioenergy.com.au/?hsLang=en)
2. [Metering](https://help.ioenergy.com.au/metering?hsLang=en)
3. [Installation](https://help.ioenergy.com.au/metering?hsLang=en#installation)

# What is the cost of installing a smart meter?

## A meter exchange may cost money, but your smart meter should save you money.

We charge $149 to organise for a technician to attend and remove and exchange your current electricity meter. There may also be additional charges if your property's electrical infrastructure requires is not up to standard and/or requires extra work.

There are three costs in installing a smart meter:

- The cost of the meter itself
- The cost of organising the meter installation
- The cost of on-site electrical works

### **Cost of the meter: $0**

Smart meters are advanced pieces of technology worth approximately $1,500 but you do not need to buy them upfront. Our metering company will pay for that, and we will bundle their charges into your electricity supply.

### **Cost of meter exchange: $149**

Some meter exchanges can be administratively complex (for us not you) so we charge $149 to organise and administer the installation of a smart meter.

*NB: Many large electrical retailers do not charge an administration fee because they can absorb the cost of the work. You may wish to ask them for a meter exchange.*

### **Cost of unanticipated electrical works: Per quote**

Additional site-specific costs are rare but may arise where:

- your electrical infrastructure is unsafe to work on, or
- disconnection would interrupt your neighbours' electricity supply.

Please let us know in advance if you know there will be a problem. It causes unnecessary delay if we find out only when the technician arrives.

If you have this issue you can opt for a temporary isolation or a permanent upgrade.

A temporary isolation is where your network company sends technicians to temporarily bypass your property so your meter can be disconnected. This may cost a few hundred dollars, per your network operator's quote, which we will seek your approval for.

Alternatively you can employ a private electrician to permanently upgrade the infrastructure so that it can be disconnected at any time.

If you opt not to proceed you will keep a basic meter and we will bill and manage you per our terms and conditions.

- [Sustainability](https://help.ioenergy.com.au/sustainability?hsLang=en)
- [Metering](https://help.ioenergy.com.au/metering?hsLang=en#main-content)

    - [About](https://help.ioenergy.com.au/metering?hsLang=en#about)
    - [Installation](https://help.ioenergy.com.au/metering?hsLang=en#installation)
    - [Data](https://help.ioenergy.com.au/metering?hsLang=en#data)
- [Billing, Pricing, and Payments](https://help.ioenergy.com.au/billing-pricing-and-payments?hsLang=en#main-content)

    - [Payments](https://help.ioenergy.com.au/billing-pricing-and-payments?hsLang=en#payments)
    - [Pricing](https://help.ioenergy.com.au/billing-pricing-and-payments?hsLang=en#pricing)
    - [Billing](https://help.ioenergy.com.au/billing-pricing-and-payments?hsLang=en#billing)
- [Account management](https://help.ioenergy.com.au/account-management?hsLang=en#main-content)

    - [Joining](https://help.ioenergy.com.au/account-management?hsLang=en#joining)
    - [Moving and Disconnecting](https://help.ioenergy.com.au/account-management?hsLang=en#moving-and-disconnecting)
- [Energy optimisation](https://help.ioenergy.com.au/energy-optimisation?hsLang=en#main-content)

    - [Purchasing and Installing Smart Devices](https://help.ioenergy.com.au/energy-optimisation?hsLang=en#purchasing-and-installing-smart-devices)
    - [Export optimisation](https://help.ioenergy.com.au/energy-optimisation?hsLang=en#export-optimisation)
    - [Import Optimisation](https://help.ioenergy.com.au/energy-optimisation?hsLang=en#import-optimisation)
- [About iO Energy](https://help.ioenergy.com.au/about-io-energy?hsLang=en#main-content)

    - [General Questions](https://help.ioenergy.com.au/about-io-energy?hsLang=en#general-questions)
- [Other](https://help.ioenergy.com.au/other?hsLang=en#main-content)

    - [General](https://help.ioenergy.com.au/other?hsLang=en#general)
    - [Emergencies](https://help.ioenergy.com.au/other?hsLang=en#emergencies)
- [Transfers](https://help.ioenergy.com.au/transfers?hsLang=en#main-content)

    - [Transfers](https://help.ioenergy.com.au/transfers?hsLang=en#transfers)

- Quick Links 
    - Products
    - Business
    - Residential
    - Why Choose iO
- Support 
    - Hardship
    - Basic Plan Info Documents
    - FAQ
- Reach Us 
    - hello@ioenergy.com.au
    - Contact Us

# iO Energy

ioenergy.com.au Help Center

<https://www.linkedin.com/company/ioenergysolutions> <https://www.facebook.com/ioenergysolutions> <https://twitter.com/ioenergy_aus>

Copyright © 2025 iO Energy