What is the cost of installing a smart meter?

We charge $149 to organise for a technician to attend and remove and exchange your current electricity meter. There may also be additional charges if your property's electrical infrastructure requires is not up to standard and/or requires extra work.

There are three costs in installing a smart meter:

• The cost of the meter itself
• The cost of organising the meter installation
• The cost of on-site electrical works

Cost of the meter: $0

Smart meters are advanced pieces of technology worth approximately $1,500 but you do not need to buy them upfront. Our metering company will pay for that, and we will bundle their charges into your electricity supply.

Cost of meter exchange: $149

Some meter exchanges can be administratively complex (for us not you) so we charge $149 to organise and administer the installation of a smart meter.

NB: Many large electrical retailers do not charge an administration fee because they can absorb the cost of the work. You may wish to ask them for a meter exchange.

Cost of unanticipated electrical works: Per quote

Additional site-specific costs are rare but may arise where:

• your electrical infrastructure is unsafe to work on, or
• disconnection would interrupt your neighbours' electricity supply.

Please let us know in advance if you know there will be a problem. It causes unnecessary delay if we find out only when the technician arrives.

If you have this issue you can opt for a temporary isolation or a permanent upgrade.

A temporary isolation is where your network company sends technicians to temporarily bypass your property so your meter can be disconnected. This may cost a few hundred dollars, per your network operator's quote, which we will seek your approval for.

Alternatively you can employ a private electrician to permanently upgrade the infrastructure so that it can be disconnected at any time.

If you opt not to proceed you will keep a basic meter and we will bill and manage you per our terms and conditions.