Luke Morton created an article, 22 April 2022 02:12
Do not call us. Call your local network company. Your local network company is responsible for maintaining the electricity grid infrastructure in your area, and is also responsible for restoring it...
Luke Morton created an article, 22 April 2022 01:09
You will continue to receive your energy, with no interruptions to your electricity supply. Retail electricity contracts In the event that we stop offering our retail electricity products, we will ...
The answer to this question depends on how you procured it. If you purchased the system yourself the responsibility for that rests with you. Alternatively, if you procure a battery through iO Energ...
Luke Morton created an article, 22 April 2022 01:08
The answer to this question depends on how you procured it. If you own the system outright and purchased it with no financial assistance the answer will be 'yes.' If not, you will have to review yo...
Luke Morton created an article, 22 March 2022 01:59
The short answer is that the best way to heat and cool your property is with highly renewable electricity, and that is best achieved by running your heating and cooling during the daytime. This is ...
Luke Morton created an article, 21 March 2022 23:22
To reduce the carbon emissions of your whitegoods, simply time those devices to run when renewable generation is at its highest, being: at or around 1pm on a weekend, or at or around 1pm on a week...
Luke Morton created an article, 04 March 2022 00:45
The best and fastest way to sign up to iO Energy is online. Simply navigate to our website, select the electricity plan that you want, and click-through to the sign-up form. The process should take...
Luke Morton created an article, 04 March 2022 00:17
To receive a storage heater quote, email the following information to save@ioenergy.com.au: the size of the room(s) that you wish to heat, whether you have solar panels and their rated output (kW)...
Luke Morton created an article, 01 March 2022 07:00
Yes. You can apply for concessions to help you cover your energy costs. Your eligibility will differ based on your location, circumstances, and concession cards held, and the application process wi...
Luke Morton created an article, 23 February 2022 01:32
No. You can join iO Energy without a battery system. Batteries are, however, very complementary with our time-of-use electricity plans and many of our customers have them.
