What should I do in the event of a blackout? Luke Morton 22 April 2022 02:15 Updated Do not call us. Call your local network company. Your local network company is responsible for maintaining the electricity grid infrastructure in your area, and is also responsible for restoring it in the event that it fails. If you call us we will be unable to help you, and will refer you to your local network company. Related articles What is a GSL (Guaranteed Service Level) payment? Comments 0 comments Please sign in to leave a comment.