--- title: Can I apply for a concession to help me pay my invoices? description: Yes. Eligible customers can apply for concessions to help cover energy costs. --- [Skip to content](https://help.ioenergy.com.au/can-i-apply-for-a-concession-to-help-me-pay-my-invoices#main-content) English Show submenu for translations ![io-logo-800x800px.png\]](https://help.ioenergy.com.au/hs-fs/hubfs/io-logo-800x800px.png?width=50&height=50&name=io-logo-800x800px.png) - Quick Links Show submenu for Quick Links - Products - Business - Residential - Why Choose iO - Support Show submenu for Support - Hardship - Basic Plan Info Documents - FAQ - Reach Us Show submenu for Reach Us - hello@ioenergy.com.au - Contact Us Open main navigation Close main navigation - Quick Links Show submenu for Quick Links - Products - Business - Residential - Why Choose iO - Support Show submenu for Support - Hardship - Basic Plan Info Documents - FAQ - Reach Us Show submenu for Reach Us - hello@ioenergy.com.au - Contact Us - English Show submenu for translations - Go to ioenergy.com.au Go to ioenergy.com.au Hello! How can we help you? - There are no suggestions because the search field is empty. 1. [iO Energy Knowledge Base](https://help.ioenergy.com.au/?hsLang=en) 2. [Billing, Pricing, and Payments](https://help.ioenergy.com.au/billing-pricing-and-payments?hsLang=en) 3. [Payments](https://help.ioenergy.com.au/billing-pricing-and-payments?hsLang=en#payments) # Can I apply for a concession to help me pay my invoices? ## Yes. Eligible customers can apply for concessions to help cover energy costs. Yes. You can apply for concessions to help you cover your energy costs. Your eligibility will differ based on your location, circumstances, and concession cards held, and the application process will differ based on the concession chosen. See below for information we have gathered to help you understand your options, and ask your respective government(s) for any further advice. They will be best placed to answer your questions. #### South Australia South Australians have three broad options for financial support: - cost of living concessions, - energy-related concessions, and - EEPS (Emergency Electricity Payment Scheme). First, South Australians on low or fixed incomes are eligible for a range of cost-of-living concessions. You can review those concessions [here](https://www.sa.gov.au/topics/care-and-support/concessions-and-grants/concessions/concession-finder). Second, the South Australian Government offers a range of concessions to assist people with their energy costs. There are three types of concessions that you might apply to your electricity costs: - [energy concessions](https://www.sa.gov.au/topics/care-and-support/concessions-and-grants/concessions/energy-bill-concessions), - [medical heating and cooling concessions](https://www.sa.gov.au/topics/care-and-support/concessions-and-grants/concessions/medical-heating-and-cooling-concession), and - [home dialysis electricity concessions](https://www.sahealth.sa.gov.au/wps/wcm/connect/public+content/sa+health+internet/services/costs+and+concessions/home+dialysis+electricity+concession). Finally, you can apply for EEPS if you are at risk of being disconnected from electricity. 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